Hollis Johnson
In 2016, United Airlines announced that it will completely overhaul its international and long-haul domestic business class experience.
At the heart of this undertaking is the introduction of its brand new Polaris Business Class. For United, Polaris is much more than some new seats and a new menu. It’s a comprehensive rethinking of the airline’s premium cabin passenger experience.
What does that mean? It means everything a customer paying the big bucks to fly United experiences at the airport and on the plane had to be reevaluated.
For instance, United keyed in on their passengers’ need for rest on long distance flights. After all, customers, especially those in business class, are often traveling for work and showing up at their destination refreshed is a must.
That starts with a series of brand new Polaris lounges complete day beds where passengers can grab a quick nap and showers where they can freshen up.
On board, Polaris Business Class features brand new private lie-flat seats with aisle access. At night, the new seats convert into a six-foot-six-inch long bed complete with bedding, pajamas, and slippers all from Saks Fifth Avenue.
And then there’s a new amenity kit with just about anything the passenger would need to look and feel good on board the flight.
Here’s a closer look at United’s new Polaris Business Class amenity kits.